Tavus is opening a kiosk mode pilot that puts a PAL, its real-time face-to-face AI agent, on a walk-up screen for cafes, front desks, and other counters where people talk instead of tapping a menu. In the launch video, the agent runs a coffee order. It greets the customers in front of it, recalls a usual drink, suggests another, takes a name, and accepts a change to the order, then shows the total for a card tap. Someone nearby tries to cut into every order. Tavus says the kiosk uses no directional microphones. An audiovisual isolation model tracks who is speaking to it, and the interrupter never gets a reply. Sparrow-2, the conversational model already running in Tavus PALs, reads the full audio scene and is built to separate nearby speech from the person addressing the agent. Tavus has said that is what lets a kiosk hold a conversation in a busy lobby or on a shop floor without treating every voice as the customer. The company previously showed the same mode checking a guest in at its own front desk, and is taking a limited number of companies into the pilot at tavus.io/demo. Tavus is a San Francisco lab founded in 2020 by Hassaan Raza and Quinn Favret. PALs see, hear, and answer on camera, and teams already use them for sales, recruiting, training, and support. Kiosk mode moves that agent onto a physical counter where several people may be talking at once.