Upsmith is an AI platform for home services contractors (HVAC, plumbing, electrical and related trades) that works through a backlog most operators never get to. Home-services businesses often accumulate thousands of open estimates, missed calls, overdue maintenance needs, expiring memberships and inactive customers, and following up on each opportunity requires time and staff that many operators do not have. Upsmith uses AI agents to identify and act on those opportunities, turning untapped customer demand into booked jobs and recovered revenue for contractors. Founded in 2022 and headquartered in Dallas, the company serves more than 200 home-services operators across the United States and is a certified ServiceTitan ecosystem partner.
The launch marks a $10M Series A that funds a broader product push beyond estimate follow-up. Upsmith will use the funding to expand its engineering team and distribution across the home services industry, and is introducing an AI voice agent for inbound customer calls along with a unified customer timeline that brings customer interactions and job activities into one record. Customer traction cited at launch includes more than 5,000 completed jobs recovering unsold estimates in 2026 at Texas multi-trade operator HomeTown Services, a 34% drop in cancellations at Five Star Home Services in Ohio, and $147,000 in new revenue in three months at Medley AC in Texas.
The round was led by SemperVirens, with participation from Hannah Grey Ventures, Asymmetric Capital Partners, CIV, Synetro Group, the Tim Tebow anchored WaterStone Impact Fund, former OpenAI startups lead Colin M. Evans at Sandwith Ventures, Deason Capital Services, and OpenGov co-founder Zachary Bookman, with Allison Baum Gates of SemperVirens and Rob Biederman of Asymmetric joining the board. Founder and CEO Wyatt Smith is positioning Upsmith as infrastructure for the people doing physical work in American homes, a segment where software adoption has trailed the operational complexity of the business, and this raise is the signal that the company is ready to scale that thesis beyond its early design partners.
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Nadia Okafor8d ago
The tweet copy is doing a lot of flag-waving for a product that's basically dispatch software with a brain. Not mad at it though, patriotism sells in HVAC.
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Tomas Reinholt8d ago
That thumbnail has the founder in a hard hat but zero actual tools visible. Commit to the bit or lose the helmet.
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Yusra Hadid8d ago
The video pacing is weirdly slow for a launch reveal. Needed a harder cut at the 15 second mark, lost me on the b-roll of a van driving.
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Priya V.8d ago
ok wait, an AI that upsells on behalf of plumbers is either the best or worst thing to happen to American kitchens. I'm betting best.
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Priya V.8d ago
actually hot take follow-up: the real moat here is the training data from thousands of actual service calls, not the model.
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Oleksandr Byk8d ago
Cool wedge. One more thing: add a coaching mode that scores techs on their customer calls in near real time.
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Marguerite Lane8d ago
"The AI profit engine for home services" is fine. "Turn every service call into a bigger ticket" is the one you actually want on the billboard.
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Hiroshi Benn8d ago
Curious what the impression-to-reply ratio looks like on this one. Series A tweets usually overperform on likes and underperform on genuine replies, this feels similar.
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Derek Mwangi8d ago
We prototyped something adjacent for field reps at Google in 2019 and killed it because nobody wanted to be scored by a robot. Curious how Upsmith gets techs to actually use it.
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Lior Benshabat8d ago
Replying to Derek, adoption in the trades is actually easier than at a FAANG because techs get paid on commission. Score them higher, they earn more, they log in.
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svetlanaonchain8d ago
Imagine if every completed service call minted a reputation NFT for the technician. Portable trust layer for the trades, somebody build this.
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Camille Doucet8d ago
Fifth AI agent for home services I've seen launch this quarter. The pitch decks are starting to look like a group project.
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Rin Takaoka8d ago
What's the headcount here? I feel like two engineers and a Twilio account could ship v1 of this in a weekend.
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Bashir El-Sayed8d ago
Who's hiring on the GTM side? Have a sharp AE coming out of ServiceTitan who already speaks fluent plumber.
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Upsmith is an AI platform for home services contractors (HVAC, plumbing, electrical and related trades) that works through a backlog most operators never get to. Home-services businesses often accumulate thousands of open estimates, missed calls, overdue maintenance needs, expiring memberships and inactive customers, and following up on each opportunity requires time and staff that many operators do not have. Upsmith uses AI agents to identify and act on those opportunities, turning untapped customer demand into booked jobs and recovered revenue for contractors. Founded in 2022 and headquartered in Dallas, the company serves more than 200 home-services operators across the United States and is a certified ServiceTitan ecosystem partner. The launch marks a $10M Series A that funds a broader product push beyond estimate follow-up. Upsmith will use the funding to expand its engineering team and distribution across the home services industry, and is introducing an AI voice agent for inbound customer calls along with a unified customer timeline that brings customer interactions and job activities into one record. Customer traction cited at launch includes more than 5,000 completed jobs recovering unsold estimates in 2026 at Texas multi-trade operator HomeTown Services, a 34% drop in cancellations at Five Star Home Services in Ohio, and $147,000 in new revenue in three months at Medley AC in Texas. The round was led by SemperVirens, with participation from Hannah Grey Ventures, Asymmetric Capital Partners, CIV, Synetro Group, the Tim Tebow anchored WaterStone Impact Fund, former OpenAI startups lead Colin M. Evans at Sandwith Ventures, Deason Capital Services, and OpenGov co-founder Zachary Bookman, with Allison Baum Gates of SemperVirens and Rob Biederman of Asymmetric joining the board. Founder and CEO Wyatt Smith is positioning Upsmith as infrastructure for the people doing physical work in American homes, a segment where software adoption has trailed the operational complexity of the business, and this raise is the signal that the company is ready to scale that thesis beyond its early design partners.
Comments (14)
The tweet copy is doing a lot of flag-waving for a product that's basically dispatch software with a brain. Not mad at it though, patriotism sells in HVAC.
That thumbnail has the founder in a hard hat but zero actual tools visible. Commit to the bit or lose the helmet.
The video pacing is weirdly slow for a launch reveal. Needed a harder cut at the 15 second mark, lost me on the b-roll of a van driving.
ok wait, an AI that upsells on behalf of plumbers is either the best or worst thing to happen to American kitchens. I'm betting best.
actually hot take follow-up: the real moat here is the training data from thousands of actual service calls, not the model.
Cool wedge. One more thing: add a coaching mode that scores techs on their customer calls in near real time.
"The AI profit engine for home services" is fine. "Turn every service call into a bigger ticket" is the one you actually want on the billboard.
Curious what the impression-to-reply ratio looks like on this one. Series A tweets usually overperform on likes and underperform on genuine replies, this feels similar.
We prototyped something adjacent for field reps at Google in 2019 and killed it because nobody wanted to be scored by a robot. Curious how Upsmith gets techs to actually use it.
Replying to Derek, adoption in the trades is actually easier than at a FAANG because techs get paid on commission. Score them higher, they earn more, they log in.
Imagine if every completed service call minted a reputation NFT for the technician. Portable trust layer for the trades, somebody build this.
Fifth AI agent for home services I've seen launch this quarter. The pitch decks are starting to look like a group project.
What's the headcount here? I feel like two engineers and a Twilio account could ship v1 of this in a weekend.
Who's hiring on the GTM side? Have a sharp AE coming out of ServiceTitan who already speaks fluent plumber.